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Optimizing the reader journey for desktop and mobile audiences
We’ve seen that desktop and mobile readers differ in their content consumption behaviors. This also means that meeting your audience where they are most likely to discover your content is…
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Our new-look Chartbeat Help and Docs: Everything you need to know
At Chartbeat, we want to ensure we’re continuing to build friendly software that content creators can use each day to form stronger connections with their audiences. Yet, when it came…
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Miss the Big Board? Recreate the customizable display for your remote office
While Chartbeat’s dashboards and app help your team stay informed on real-time reader engagement, it may not give you a full visualization of the fruits of their labor. That’s where…
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How has the global pandemic affected readership? Our audience analysis
Editor’s note: A version of this post first appeared on the Digital Content Next blog. As we continue our analysis of the impact of Covid-19 on audience engagement throughout the…
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Audience engagement insights from around the world for the second quarter of 2020
A significant rise in reader engagement driven by the global pandemic was front and center in our latest analysis for the quarter ending June 30. Across the globe, we saw…
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Optimize headlines, engage audiences with data-informed experimentation
Global publishers and content creators use our headline tests to better engage their homepage audiences. As the gateway to even more of your hard-earned content, we see the homepage as…
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What is dark social traffic? Shedding light on your emerging referral sources
We field a fair amount of questions about dark social traffic, otherwise known as the visitors that land on your site with no referral information. Referral attribution is an important…
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What does post-pandemic social media look like? An analysis of audience trends
Social media has been a significant source of traffic as the global pandemic has taken shape in recent months. Therefore, we partnered with Echobox to take a deeper look into…
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Inside Product Design: The role of sketching in the user experience
(Editor’s note: A version of this article written by Jess Phoa, a member of our product design team and sketch artist, first appeared in Interactions. Below, she shares a first-hand…
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Tips from Customer Success: Getting a 360 degree view of the reader experience
Audience behaviors tend to vary by channel and the reader experience, which is why it’s essential to get a full view of your content’s performance. This way, you can determine…
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Reader traffic and engagement insights from around the world: First quarter 2020
Our analysis of global reader traffic from the first quarter of this year showed us the calm before the storm. We saw key metrics such as Engaged Time and loyalty…
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Behind the reader engagement data that’s helped stories rise above the rest
After releasing 2019’s list of Most Engaging Stories, we wanted to see if our reader engagement data pointed to attributes other than Total Engaged Minutes that elevated certain pieces of…
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