About Chartbeat

Chartbeat provides real-time data analytics and performance alerts for your website.

Our Team

Tony Haile

General Manager

Kushal Dave

CTO

Neil Wehrle

User Experience

Jay Ridgeway

Advisor

Billy Chasen

Advisor

Brief Summary

Chartbeat is a revolutionary real-time analytics service that enables people to understand emergent behaviour in real-time and exploit or mitigate it. Chartbeat launched in April 2009 and is used by some of the most popular sites on the web including the Onion, Mahalo, Pitchfork, and DailyKos. Based in New York, the team is led by General Manager Tony Haile (tony at betaworks.com) and CTO Kushal Dave (kushal at betaworks.com) and is part of betaworks, a media company focused on the real-time web and social media. The best way to understand Chartbeat is to try the demo or take a tour. Customer testimonials can be found in our buzz section.

Chartbeat Screenshots and Logos

Bitmap (.PNG) | Vector (.EPS)

Dashboard Screenshot
Historical Performance Screenshot

How is chartbeat different from traditional services like Google Analytics?

Just as real-time search has proven to have a fundamentally different usecase from traditonal search, real-time analytics has a different focus and value than traditional analytics services.

Traditional analytics services are focused on understanding usual behaviour across persistent content. For example, how well a sign up flow converts a visitor into a user. In contrast, real-time analytics is focused on unusual behaviour, the peaks and troughs of the social web, and it is focused upon transient content: content that might not have existed yesterday, might not be looked at tomorrow but today is driving your site.

Not only does chartbeat make data available in real-time, it also receives constant updates from a site's users about what they are doing. Although Google Analytics can tell you how many people loaded a page in a given time period, chartbeat can tell you how many people kept the page open and are on it right now, and whether they are actively interacting with it.

• With chartbeat's real-time dashboard, editors and content creators like Talking Points Memo can immediately understand what content is most important to their visitors and how deep the level of engagement is, enabling them to adapt their site and take advantage of the viral nature of the social web.

• Using chartbeat's performance panels, sites like Dogster can keep on top of uptime and page load latency from both the server and browser sides, so they can understand the effect of changes in their code, an additional widget or a flood of traffic to the site and act.

• Chartbeat's alerts to SMS, email or iPhone means that sites like harvard.edu can be the first to know when traffic spikes, page load slows, or the site goes down. Chartbeat's customizable alerts can even let them know when traffic or page load to a specific page breaches the parameters they've set.