Are you awesome?

So are we! While there are other things you should bring to the table in order to join our team, that’s really the most important thing.

Bottom line: If you’re dying to use your skills to drive the real-time revolution, let us know.

Open Positions

• Frontend Engineer
• Backend Engineer
• Infrastructure Engineer
• Head of Marketing Analytics & Campaigns
• Product Outreach
• Product Outreach Marketing Manager
• Chartcorps
• Interaction and UI Designer
• Researcher

Frontend Engineer

You

As our newest frontend engineer, you’ll be working on some awesome stuff. Seriously. Where to begin...Well, we’re both extending our current services, namely the dashboards, and building entirely new ones. Along with making those things a reality, you’ll be making widgets, sidebars, browser extensions, and mobile apps. Pretty much everything imaginable!

You understand that our top focus is to bring the wonderful world of real-time data to a whole new group of people. You also get that that means there are also plenty of design challenges that come along with that.

We’re a startup, so we’re a small and flexible team with pretty fluid role definitions. You can imagine that things move fast and change frequently around here. But you thrive in an environment like ours, where everybody hops in to solve a challenge. And we since we face dozens of those challenges every day, your impact on our frontend features and entirely new products will be huge.

Your day-to-day

• Development of the frontend logic and UI
• Participating in the design of new features and implementing them
• Evolving the architecture of the frontend
• Evolving the chartbeat frontend to work (better) on mobile platforms
• Integrating with, and possibly extend, the backend APIs
• Building widgets for both internal and external use

What You've Done

• A love for building frontend features
• Extensive JS/HTML/CSS experience
• Fluency in things like CSS transitions and Canvas
• Implemented major UIs/UI components before

++ Points

• Google Closure Toolkit
• Python
• Django

Apply Now

Backend Engineer

You

Our traffic numbers are growing, and so is our list of product and feature ideas. Not a tough problem to have, but it does mean that we need you, and all your unparalleled backend engineer knowledge, to help us scale, extend, and evolve our infrastructure to handle it all.

We're a small and flexible team, so when you come on board, you’ll play integral part in engineering. Like the rest of this nimble team, you’ll be jumping between architecture, implementation, infrastructure management, and firefighting.

Our backend is mostly built in Python, using MySQL and MongoDB as data stores -- everything hosted in Amazon AWS. As you can imagine, wiith around 5M concurrent visitors at peak hours every day, we see A LOT of data. You’ll have no shortage of challenges to solve. We promise you won’t be bored for a one-five-millionth of a second.

Your day-to-day

• Drive development of internal and external APIs
• Integrate external data sources with chartbeat
• Scaling existing backend systems

What you've done

• Architectural and data modeling skills
• Experience with building high-traffic systems
• Strong programming skills
• BS or MS in Computer Science (or related field)

What you know

• AWS
• Python / Tornado
• MongoDB
• MySQL
• Nginx
• Bonus points for C knowledge

Apply Now

Infrastructure Engineer

Our business is exploding, but our servers are not, and we plan to keep it that way — with your help. Not by babysitting the servers, but by leading the planning, building, and execution of a world-class infrastructure through automation, flexibility and vigilance.

We are a small and flexible team, and the line between infrastructure and development is blurred. We like it like that. It means everyone has a hand in major architectural decisions, and everyone is responsible for it's outcome.

Our backend is mostly built in Python, using MySQL and MongoDB as data stores — everything hosted in Amazon AWS. As you can imagine, with around 5M concurrent visitors at peak hours every day, we see A LOT of data. You'll have no shortage of challenges to solve. We promise you won't be bored for one five-millionth of a second.

Your day-to-day

• Scaling and maintaining existing backend systems
• Developing automation, monitoring, and deployment technology for the Chartbeat infrastructure
• Evaluating AWS Issues, Features and Options

What you've done

• Managed large-scale infrastructure
• Experience with building high-traffic systems
• Extensive knowledge of networking protocols and optimization
• Strong programming skills
• BS or MS in Computer Science (or related field)

What you know

• Deep Linux knowledge including kernel and networking
• AWS (Primarily EC2)
• nginx
• Python / Tornado
• MongoDB
• MySQL
• Bonus points for C knowledge

Apply Now

Head of Marketing Analytics & Campaigns

You

You’re a data dork of the best variety. The kind that can not only find-and-pull and slice-and-dice data but can also put that data to work. You make the information -- whether business intelligence, website behavior stats, sales-team numbers, or customer acquisition and retention metrics -- understandable and know just what to do with it next. You get that data is meaningless without that next step.

We love that your years and years of experience with SEO, SEM, email marketing and display have proven that you can actually walk that actionable-data walk. And that’s by far the most valuable thing you have to offer us -- aside from those witty comebacks you make and how attractive you look in a Chartbeat t-shirt.

You’re excited to work with us because you love a team that creates and reaches company goals together. Seriously. It’s not just marketing’s job to increase the number of people who know about us and stick around to get the most out of our services - it’s also the Product and Engineering team’s job. Every goal -- quarterly or dev-cycle -- is created and solved by every team. The success of this company is each and every person’s job.

You live by that notion, too. That everyone working in silos leads to a disjointed team and epic fail. And your acquisition and retention marketing tactics work that way, too. All marching to the beat of the same company-wide drum. Even while flexing every cross-channel initiative muscle you have.

Your day-to-day

• Understanding the organizational goals and use marketing to reach these goals
• Obsessing over cohorts
• Pulling reports and sharing them with the team in simple, consistent, gettable ways
• Putting the “intelligence” in business intelligence
• Creating and managing PPC, ad buys, and email campaign management
• Managing a flexible marketing budget for multiple subbrands
• Introducing us to the newest and most creative ways to reach our audience
• Leading development projects that are driven by your own initiatives (e.g., new landing pages) and driving them from inception to marketplace success
• Creating and maintaining targeted CRM programs
• Sharing your excitement and passion with our high-energy company

Your know how

• Database management and mining are your happy places. Working knowledge of SQL a big, big plus.
• You have the most analytical mind of anyone you’ve ever met
• Experience with many ESPs (Sailthru gives you more bonus points) and the ability to tell us what rocks and what sucks and why
• The ability to talk about AdWords, Analytics and all platforms in between for 5-8 hours straight
• Scarily accurate keyword crafting, testing and optimization skills
• Examples of ways you’ve created unbelievable cost-effective direct marketing campaigns across multiple channels to bring new audiences into your brands, keep them there, and gone above and beyond revenue targets
• “Customer-centric” is your middle name and you anticipate customer needs with ease

Apply Now

Product Outreach

You

You’re the one in your group of pals who’s always telling people about the newest app. That they have to spend the $4.99 for the download because that’s a small price to pay to have your mind completely blown every single time you open it. And you don’t even work for the newest-app people.

It’s because your energy for awesome things can’t be contained. You can spot it - awesome, that is - a mile away. You can’t wait to get your hands on it, learn everything you can about it, and tell everyone you know all the unbelievable things that it can do for them.

And because you’re so damn likeable, people love you for it. They actually LOVE when you sell to them. It seems ridiculous, but really, it makes sense. You’re making their lives better and they thank you for it, respect you for it, LOVE you for it. So they keep coming back for more and more of the awesome you’re sharing.

Which is why we're into you.

We’re product people, through and through. We don’t have customers; we have client partners who work with us to better our solutions and create totally new ones. We don’t have traditional sales guys and gals because Chartbeat isn’t a set of wares that that’s hawked to anyone with some extra cash lying around; it’s a solution that needs to be shared with people ready to take action in real time.

You think in this exact same way. You understand your job is to find the people who would benefit from Chartbeat, who need to take advantage of the real-time web through simple, actionable tools that understand how they work.

And you can’t wait another second to introduce yourself and Chartbeat to them.

Your day-to-day

• Open doors, capture hearts, close deals, build partnerships
• Uncover the best thing about our product and make sure all your [current and future] client partners know about it
• Spread the real-time revolution
• Grab hold of anything and everything that’s thrown your way - from skeptical future client partners to mini-basketballs from a front-end engineer
• Be friendly, fun, awesome to be around
• Share your passion for the ‘net and startups with anyone who will listen - and convince those who won’t that they should

Your know how

• Salesforce
• LinkedIn
• MS Office, Google Docs
• Agile / Scrum development philosophy (or even if this sounds awesome and you want to learn more about it and have the opportunity to be a part of it)
• Brilliant communication skills, both written and verbal

Apply Now

Product Outreach Marketing Manager

You

You’re one of the few people who completely understands the meeting place between sales and marketing. Because you are that meeting place. You also get that that meeting place (i.e., you) is flexible and ever-shifting.

And flexible we are. So flexible, in fact that we don’t even have a standard sales team. We’re product people. All of us. You, too! So our Product Outreach team’s job isn’t to sell like crazy, it’s to make sure the right people who need real-time web data to take the right action on their site have the right tools. For our big-time publishers like FoxNews, Al Jazeera, and Forbes, that means knowing about and using Chartbeat Publishing to adapt to all the social web throws at them.

In your role as Product Outreach Marketing Manager, you’ll be partnering with the Product Outreach team to give them all the marketing materials they need to spread the word about Chartbeat Publishing. That means everything from leave-behinds that clients can share throughout their office, event materials that prospective clients can be wowed by when they visit us at conferences, and whipping up some super-engaging, on-brand, on-message emails that will help us not only partner with more and more clients, but make sure our current clients know just how much we love them (hint: “just how much” = A LOT).

We’re excited that you bring the kind of background that can knock that stuff out of the park -- maybe a little PR experience or a year or two of event marketing or maybe even a few solid internships in the advertising world. Above all else, you’ve wanted to work with us and spread the word about the real-time revolution for awhile, and you’re unbelievably excited to do so in any way shape or form.

Your day-to-day

• Partnering with our Brand and Marketing team to concept and execute on our millions of acquisition and retention ideas
• Work closely with Product Outreach to quickly deliver everyday communications our clients need to receive
• Calling up our current clients and convincing them of how awesome it would be for us to write up a case study about their amazing experiences using Chartbeat
• Write up whitepapers really smart blog posts and articles that people actually want to read
• Research and prioritize conferences and events where we should be hanging out
• Create and manage the building of event collateral - from awesome swag (read: NOT pens and flash drives [are flash drives still a thing?]) to one-sheeter booth takeaways and giveaways
• Buddy up with the Product Outreach and Product teams to make sure new feature and product launches are announced effectively and with the right amount of hubbub they deserve (e.g., concepting and writing blog posts, announcement emails, user education stuff)

Your know how

• Incredible writing skills (consider that B- in English Lit 220 a disqualifier)
• A little PR, a little event marketing, a little copywriting, a lot of smartness in that cute little head of yours
• A willingness to jump in and get involved in any initiative thrown at you - and seeking out/coming up with ones you think should have been thrown your way
• The kind of person everyone wants to work with every day - even at 2am when we’re all really tired and cranky, you’re the person we still love
• So organized and detail oriented that there are nights when you’re not totally sure if it’s healthy but you keep tapping out laminated tags on your favorite label maker until the thought happily drifts from your mind

Apply Now

Chartcorps

You

Do you have an unparalleled unusual enthusiasm for the interwebs? Are you the first person offering up your seat on the subway? Were you everyone’s favorite camp counselor/after-school tutor/TA? Do you as much intense gratification from making someone’s day just a little bit better as you do an empty inbox? Has your significant other dumped you for tweeting too much but took you back because you're just so adorable and awesome?

Well, then we love you and we need you.

In your new role as a Chartcorps member, you’ll be one of the most visible people on team, helping Chartbeat users solve any problem they have (no matter how cranky they may be feeling while talking to you), proactively anticipate and stop an issue before it becomes one by being the super-quick, always-on curious and effective on-your-feet thinker that you are, and holding multiple engaging conversations at once across the Twitterverse, blogland and everywhere else our users hang out.

You'll be working with our all-star Product peeps to make sure that the feedback you're getting from our customers is properly incorporated into future product and feature releases. Get that? You, kemosabe, have control over how our product is formed. Amazing, right?

Almost as important as being the voice for each and every one of our users, you’ll be expected to contribute your own personal wit/wisdom/mentorship/passion to our endlessly amusing and attractive team.

Your day-to-day

• Help Chartbeat customers over the phone, email, instant messaging, Twitter, Facebook, [insert new form of web communication here]
• Relay customer issues and ideas to the Product and Development teams
• Find new ways to increase the overall happiness of existing customers
• Work with the Product Outreach teams on pre- and post-sales process
• Lead education visits & online meetings while helping build user education and an optimized experience around Chartbeat
• Collaborate with, mentor and grow newer members of the Chartcorps

What you've accomplished

• Brilliant communication skills, both written and verbal
• Friendly, patient, and level-headed personality
• Always willing to pitch in anywhere you see holes, even if it lies outside of your job description. In fact, you don’t even believe in job descriptions on principle because your job is doing anything and everything you can to better your team
• BA in Communications, English, History, or other related field is plus
• Successfully living in/around NYC

Apply Now

Interaction and UI Designer

You

You love data, too, huh? You think about it all day. You don’t dream about it at night though. That’d be weird. Your dreams are reserved for beautiful things that you can’t wait to design and build the second you wake up.

You can be a little rude when you see a whiteboard. You just grab the nearest marker and, without even asking, immediately start to write, draw, brainstorm your little face off. But you’re kind enough to hand that marker off to others and riff off their brilliant additions. That’s what we love most about you – that enthusiasm and infectious drive to make everything better than it exists in the world now.

That doesn’t just mean prettier. That’s a key point you want us to remember. It truly means better. Clients’ needs come first. Whether they realize what they need yet or not, you know how to deliver it and have proven it through your stunning portfolio of work.

Your portfolio doesn’t end at your own work, awesomely enough. You’ve constantly got your eye on the industry to catch the coolest, most important stuff that we should be paying attention to and make sure we do just that. You’ve got cred to uphold, as a cool designer, and so do we, as a cool data-design driven service.

Let’s build cool stuff together.

Your day-to-day

All kinds of user research

• Generative research: getting to know the people and the environment of our customers, studying what they do, what tools they use, what they love about their jobs and what problems we can help them solve.
• Usability research: Like the saying goes, usability testing should be done early and often.
• Preferential research: Interviews, surveys, gathering feedback about our products.

Looking at the data

• Working with engineering teams to investigate a hunch, build a quick prototype and see if there’s a story behind the data.

Summarizing and communicating ideas

• Reports, user flows, personas, mental models or whatever it is that helps you communicate your findings to the people that need it.

Iterating on prototypes

• Wireframes and mockups. We use Adobe Illustrator and Photoshop but up to you
• Prototyping in whatever tool you want, balsamiq, keynote, html.

Visual design

• The ability to take a good concept to ‘WOW’.

Collaborate

• Work with Product team to define requirements and road map.
• Work with Product to discuss and evaluate priorities.
• Work with Engineering team to understand feasibility of various features, concepts.
• The Engineering team are also closest to the data, you’ll pick their brains frequently to find out what stories there might be behind the numbers.

Your know how

• Can tell the difference between a jaw-dropping infographic and one where someone said, “we should create one of those data visualization things."
• Gaming – playing, (building?), understanding what they teach us about an audience’s emotional response, feedback loops and a sense of accomplishment
• Photoshop all day every day
• Undying passion for producing fascinating work

Apply Now

Researcher

You

You’re a sleuth to the max. You love the thrill of finding a hidden story, uncovering the diamond in the historical rough. You’ll go anywhere and talk to anyone to find the best dots that are just begging to be connected.

That last part is important. You’re into talking to anyone and everyone - from interns compiling spreadsheets to C-levels making billion dollar decisions, small shop business owners to F50 CEOs. You’re into talking about history, economics, storytelling, operations and organizational development. You love hearing their stories of business models and organizational structures, success stories and failure stories and weaving a thread between all of these learnings and tie them up into a neat, understandable, aha-inducing package.

Since you’re such an inquisitive fella/lass, you’re no doubt asking yourself - why the hell is a real-time data company looking for a researcher? You’ve all the data scientists and algorithm builders and end-to-end genius you could dream to have in one building.

And that’s all true.

But, we’re looking to build thinking that extends beyond just our own building. We’re looking to unearth, codify, and capture the real-time genius of other thinkers, leaders, and companies.

The possibilities of how we’ll use all the goodness you find are endless. You’ll partner very closely with our CEO, as well as our Marketing, Product and Ops teams to decide how to use the information you dig up as a basis for some thought-leadership-style blog posts and a larger publication about the effects of democratization of information and communication within an organization for real-time adaptability. We may even use it for events we throw and products we create.

So what do you say, Ace? Up for the challenge?

Your day-to-day

• Hunting and gathering
• Reading and writing
• Interviewing and codifying
• Deep-diving and dot-connecting

Your know-how

• You have a background and focus in econ, history, polisci, organizational development or something similarly applicable
• You write almost as much as you read - and have your latest book list and graduate papers and theses ready for us
• You’re personable enough to not only get in the door but also to make people feel comfortable enough to tell you their stories (we’re looking for evidence you’ve done this with businesses in the past more than anecdotes from your great aunt about how sweet you are)
• You’re relentless in getting the right information out of the deepest darkest hiding places

Apply Now